Policies
Payment & Reservation Policies.
How suite holds, deposits, and rent work at Noble Suites — and what is confirmed versus provisional. We never collect or store your raw card information on this site; payments run through a hosted, reputable provider.
Status: pending owner confirmation. The amounts and rules below reflect what the owner has previously discussed and are not active until the current agreement, amounts, and refund rules are confirmed in writing. Online checkout stays disabled and marked pending in the owner setup checklist until then.
Suite-hold payment
- A $100 suite-hold payment reserves a specific, owner-approved suite.
- The hold amount is credited toward your first week's rent — it is not an extra fee.
- A hold requires owner approval and a specific suite. You'll see the amount, purpose, hold duration, how the credit is applied, and the approved refund policy before you pay.
- Paying a hold is not a signed rental agreement and does not guarantee approval. The agreement and any remaining balance are still required before move-in.
- Two prospects cannot pay for the same available suite. We handle expired checkouts, duplicate payments, and payments completed after a hold expires so a room is never double-reserved.
Security deposit
- A separate security deposit — equal to one week's rent — is required, distinct from rent.
- Deposits are tracked separately from rent throughout your tenancy.
Rent
- Rent is billed weekly, due Friday.
- Weekly pricing is the source of truth. A monthly equivalent is a 4.33-weeks-per-month calculation, not a calendar month.
- Recurring rent, when enabled, requires an approved tenant account and your authorization on file. It uses your agreed rate and billing schedule.
Receipts, failures & refunds
- You receive clear receipts and payment history for approved payments.
- Failed-payment notifications are sent so you can resolve them; the owner reviews any issue before action.
- Late fees are not applied automatically — they require the owner's confirmed policy.
- Refunds follow the owner's approved refund policy, confirmed before checkout is activated.
How payments are verified
- Payments are verified through authenticated, server-side events from the payment provider — not by someone simply reaching a success page.
- No raw card numbers are entered on or stored in this website's database. The hosted provider handles card data.
- Tenant balances, documents, and personal information live behind authentication in the tenant portal — never on public pages.
These policies are provided for transparency and are subject to the signed agreement. If anything here conflicts with your signed agreement, the signed agreement controls. Questions? Call 209-992-2753 or send an inquiry.
Your next move
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